MoINFO OTTLast Updated: 2025

Welcome to MoINFO OTT, the official OTT application of the Ministry of Information, Cambodia. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use the MoINFO OTT application.

1. Information We Collect

When you use MoINFO OTT, we may collect the following types of information:

1.1 Personal Information

We do not collect personally identifiable information unless you voluntarily provide it through account registration, customer support requests, or feedback forms.

1.2 Usage Data

To improve our services, we may collect non-personal usage data, including but not limited to:

Device information (model, OS version, unique device identifiers)

IP address

App usage statistics (watch history, preferences, crash logs)

Interactions with features and content

1.3 Cookies and Tracking Technologies

We may use cookies or similar technologies to enhance your experience and analyze app performance.

2. How We Use Your Information

We use the collected data for the following purposes: To provide and improve the functionality of the MoINFO OTT app To personalize content recommendations To analyze user engagement and optimize performance To address technical issues and troubleshoot errors To comply with legal obligations

3. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share certain information under the following circumstances: With Service Providers: Third-party partners who assist with analytics, content delivery, or system maintenance. For Legal Compliance: When required by law or government authorities. For Security and Protection: To prevent fraudulent activities or security threats.

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of data transmission over the internet or electronic storage is completely secure.

5. Third-Party Services

MoINFO OTT may include links to external websites or third-party services. We are not responsible for the privacy practices of these services, and we encourage users to review their respective privacy policies.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to: Access, update, or delete your personal information Restrict certain data processing activities Opt-out of data collection for analytics purposes If you have any privacy-related requests, please contact us at kheangvengapp@gmail.com.

7. Children’s Privacy

MoINFO OTT is intended for general audiences. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take appropriate steps to remove the data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of any significant changes through the app or other communication channels. Continued use of the app after modifications indicate acceptance of the updated terms.

9. Contact Us

If you have any questions about this Privacy Policy or your data privacy, please contact us at: Ministry of Information, Cambodia, Email: kheangvengapp@gmail.com, Address: Building No. 62, Preah Monivong Boulevard, Sangkat Srah Chak, Khan Daun Penh, Phnom Penh Capital